1. Introduction

Welcome to Urban City Service. By accessing or using our cleaning services, you agree to comply with and be bound by these Terms & Conditions. Please read them carefully before proceeding.

2. Services Offered

We provide professional urban cleaning services including bathroom cleaning, kitchen cleaning, home deep cleaning, sofa and carpet cleaning, and water tank cleaning. All services are subject to availability and booking confirmation.

3. Booking & Payment

Bookings can be made through our official website or by contacting our helpline. Payments must be completed as per the payment methods we accept. Prices may vary depending on service size and requirements.

4. Cancellations & Refunds

Cancellations made at least 24 hours before the scheduled service are eligible for a refund. Late cancellations may incur charges. Refunds will be processed within 5–7 business days.

5. Liability

While we take utmost care during our services, Urban City Service is not responsible for any damage caused due to pre-existing conditions or incorrect information provided by the client.

6. Changes to Terms

We reserve the right to update or modify these Terms & Conditions without prior notice. Clients are encouraged to review this page periodically.